Please submit your cancellation request through our "Contact Us" form.
However, please note that cancellations cannot be accepted in the following cases:
Conditions where cancellation is not possible:
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If the cancellation request was not submitted within 48 hours after order completion
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If the shipping process has already begun
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For made-to-order products
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For items marked as "no returns/cancellations allowed" (*1)
*1 Please check the product page or campaign page at the time of purchase, as items with no returns/cancellations will be clearly marked.